Not resolved

I was given an option to call a 1800 number to have the software license activated. I called that number and eventually was connected to a scam person who tried to sell me a software package to the tune of $499.00 to remove what was supposedly Trojan horse software in my computer identified as csrss.exe.

What a bunch of baloney. I told him I needed to use my phone and when he continued with his tirade I hung up the phone and shut down my computer. He immediately called back and I told him again that csrss.exe was OK and was part of the operating system. I don't know how your software got me to that ***, but you have a problem.

I disputed the Paypal account to Driver Whiz and removed your software from my computer. I would very much like to know how this *** managed to hi-jack your software and I am sure you would like to know that also.

Product or Service Mentioned: Driver Whiz Software Upgrade.

Reason of review: Problem with delivery.

Monetary Loss: $40.

Preferred solution: Full refund.

I didn't like: Your activation process led me to a scammer.

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