Calgirl C
map-marker Morelos, Coahuila De Zaragoza

Driver Whiz Ripped me Off - No possible Contact With Them

Updated by user May 20, 2011

I continued to ask for a refund in response to all their emails. Finally, I received a refund!

It took awhile, but they DID refund the entire purchase price. Don\'t ever give up!

Original review May 17, 2011
This software never worked. The company has no direct way of contacting them. All emails go to a sub contracted "tech support" which keeps genterating emails with more instructions that don't work. I spent a lot of time trying to get this program to work. It doesn't. I have spent 2 days trying to get a refund. I now realize I was ripped off by this company. Even the domain name registry phone number has been disconnected. BEWARE - DO NOT BUY THIS USELESS PRODUCT. You will never see your promissed refund or receive any communication after they have stolen your money.
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Loss:
$29
1 comment
Calgirl C

I continued to ask for a refund in response to all their emails. Finally, I received a refund!

It took awhile, but they DID refund the entire purchase price. Don't ever give up!

Anonymous
map-marker New York, New York

Driver whiz - live support is extra $

Not only won't the program, load when I called their support, they wanted to charge more money. Stay far Away. The program refuses to install, tech support is not free. When I called the number they provide1-87*-737-****, I am told we support other great programs but not DriverWhiz. However, if you want our great support to help you we can do that for a fee. Imagine selling software that does not offer live support? I have read other complaints and now I know why people feel this is a piece of garbage. I have unistalled this and take this as a lesson in getting fleeced.
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marjon h
map-marker Birmingham, England

DRIVER BOOST DOESNT WORK AND WONT REFUND

Driver boost, driver detective , driver whizz or whatever else they want to call themselves .All the same company . My registration key for driver boost fits driver detective and driver whizz and none of these programmes work - according to driverboost i had 10 drivers out of date and driver whizz thinks I have 17 out of date .toshiba bulletin board wont work now so i cant update drivers as i used to - wish i had never set eyes on these programmes -my webcam stopped working - malwarebytes doesnt seem to find any issues now when it used to - roxio creator and nero both wouldnt open from the desktop and had issues - I think driverboost went through all my programmes and caused problems - I have uninstalled it and asked for a refund -THEY STATE 60 DAY MONEY BACK GUARENTEE - I still havent had a refund DO NOT TOUCH ANY OF THESE SO CALLED DRIVER UPDATE PROGRAMMES WITH A BARGE POLE they probably go by many other names too MAXPRO SOFTWARE is the name on the legal agreement

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15 comments
Guest

Thanks for the info. I downloaded what I thought was a free program to update my drivers and then, suprise, it cost money to use it. So now I will not pay for it after reading comments on this site.

Guest

Thanks for posting and letting everyone know. I almost downloaded the free version! I won't make that mistake now.

Guest

Yeah same thing happen to me i ask for a refund and they don't answer me i pay 30$box for this *** and it doesn't work on my pc and i ask the same day for my refund and nobody answer me

Guest

I've been asking for a refund from Driver Boost since 2 days after purchase. Found it didn't meet my need to download even one missing driver.

Helped myself and then tried to get a refund......still waiting. Should have looked up this website first!!

It's called being 'wise in time.' If anything changes, ie. I get a refund, will report it here!

Guest

I've tried to delete Driverboost from my prgrammes using "Control Panel - add/remove" but get redirected to Driverboost which invites me to change all sort of things on my hard drive so I've left it alone and just don't use it. In fact I can't remember how I got it as I certainly haven't paid them anything. Can it be removed safely?

Guest

these programs are no good. except fora couple of things, one they can help you identify updates for drivers, but then you must go find the drivers yourself and download them.

It is also good for Identifying your hardware. but for actual downloading and installing of drivers it sucks.

Guest

I purchased DriverBoost to obtain drivers for a new DVD burner that I installed in a six months old computer. The Price was susposed to be $29.99 but when the transaction was completer it was $39.99.

When I tried the program, it did not have the driver for the burner, but it was able to destroy the bias in my computer and my 2T hard drive. I have lost two days trying to recover lost data and have been forced to revert to an older slower machine, for my business.

I join the others who have been riped off by this company. I will look into what remidies are availible.

Guest

The software works well, but the after sales support lets them down. The software identified some issues for me, but getting the team to respond to me has been frustrating to say the least - it is now 11 June, and I have been struggling to get them to respond to me since 14 May. I have already sent off three emails but no luck...

I wish I knew of another application that would really solve my problems, because DriverBoost has not done it for me.

Guest

money back guarantee, right! you pay, you lose. why won't regulators fine these deceptive liars?

Guest

DRIVER WHIZ RIP OFF!!!!Paid for Driver Whiz...needed help...they referred me to another phone number...and want TO CHARGE ME AGAIN! 1-3 DRIVERS 49.99, 4 an up drivers 99.99!

What a rip off.

Driver Whiz is located in New York, so I am going to write & call the Attorney General and report them. STAY AWAY FROM DRIVER WHIZ!!!!

View more comments (14)
maisie Fxm
map-marker Dallas, Texas

Driver Whiz - Result!!

I feel I was conned into paying almost £50 for their 'service'. My computer got completely stuck for about 2 hours, trying to download their software. When I contacted them about this, their response was:- To provide the necessary driver details, please follow this simple procedure: Step 1: Run your driver update software and scan your system. Step 2: Review the scan results finding the driver that is a problem. Step 3: To the right of the driver description you will see a "green" icon with a question mark(?). Select this icon and a page will be presented. Step 4: Place your comments in the text box provided and then send the message to your support staff. I replied that I was not willing to risk my computer by running any of their software. After some to-ing and fro-ing, I have actually managed to get a refund!!
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1 comment
Fran Egc

:( Boy, I am also suckered in. After the long download process and them taking my $39.90 from paypal account my scanning showed problems I did not have before. So, I proceeded to restore my computer to five days ago and now have things running good again.

Now they insist on all this *** to get my refund.....20 days from now if I am lucky.

I am not about to let their software back into my computer for anything.

Fikocyjan O
map-marker Surrey, British Columbia

No service, no money back

I got a little problem with my new monitor so I thought it will be a good idea to update the driver. Drive Whiz offered to provide such service. Their software was not able to install the driver, correspondence with them went nowhere since they kept sending the same totally useless template form "how to resolve a problem with the installation". My request for refund was unanswered and my bank refused to deal with it because it was download. Here I am: ripped off and a little bit smarter: read reviews BEFORE purchase not AFTER and don't get fulled by BBB logo on their web site - it means nothing.
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Loss:
$44
Vince P Hpk
map-marker Stratford, Ontario

Driver Whiz: Does not work.

Downloaded driver whiz to scan my computer to see why my printer was not functioning. driver whiz did not work. When I checked my credit card account, found out that They had checked off that I wanted an extended service. The extended service was in smaller letters, not like the big Ad that said special offer $29.00. A REAL SCAM. Asked for a refund but just got the run around. I did not see they alredy had the extra service block ticked which cost $45.00. I thought that was illegal.Will try other venues to get money back,
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1 comment
Guest

this is so *** ***, i cant update my video card so it will enable "open GL mode" :( if anyone can help. please email jaide_339@***.com

Anonymous
map-marker Melbourne, Victoria

What a help driver whiz has been not

what a load tried to just simply download software for my PC now i have unmovable driver whiz desk top logo who needs viruses i wouldn't advise this action at all just buy a new software or get it somewhere else !!! stuff driverwhiz stuff driverwhiz stuff driverwhiz stuff driverwhiz stuff driverwhiz stuff driverwhiz stuff driverwhiz stuff dri stuff driverwhizverwhiz stuff driverwhiz stuff driverwhiz stuff driverwhiz stuff stuff driverwhizdriverwhiz stuff driverwhiz stuff driverwhiz stuff drivstuff driverwhizerwhiz stuff driverwhiz stuff driverwhiz stuff driverwhiz stuff driverwhiz stuff driverwhiz stuff driverwhiz stuff driverwhiz stuff driverwhizstuff driverwhizstuff driverwhizstuff driverwhizstuff driverwhizstuff driverwhizstuff driverwhizstuff driverwhizstuff driverwhiz REMOVE THIS LOGO DRIVERWHIZ
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Tresia Hev

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hempstead, New York

Driver whiz rip off

i needed to update 2 out of date drivers and purchased driver whiz but could not and still can't update those drivers and worse of all did not get an e-mail from driver whiz customer support after they took my money. Driver whiz needs to be investigated for ripping off the customers because they do not provide the service they get paid for. i will support legal action against this so called company for ripping off honest people of their hard earnest money. to anyone out there with the desire to use their service,please use another reputable company .
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Loss:
$39
Mark G Rdd
map-marker Petach Tikva, Hamerkaz

Whiz driver update does not work. It provides outdated drivers.

I have Acer 1810T notebook. Trying to solve a problem with a video playing, I was recommended to update video drivers using the Driver Whiz software. I downloaded a free version and scanned my computer. The software reported 17 (!) otdated drivers including a video driver. It also suggested to purshase the full version in order to be able to automatically update drivers. I wanted to save my time and purshased the software including a two year update fo roughly US $ 40. The program indeed downloaded the drivers, but none of them (!!!) was suitable ! Most of them turned out older than those installed in my computer and some of them were just unsuitable. I have asked an assistance in the customer support. No help. I demanded my money back. No reply. Be careful with this software. I suspect it is real junk. In any case, the support is awful.
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Loss:
$40
2 comments
Guest

How can driverwiz work wen there are no net drivers on the PC in the first place,,, "and its not free people" there was a ady when an engineer could go on the net and download the DRIVERS, what the *** has happpened.

Chill

Don't use autotech software. Just go to Acer.com and look up your drivers. It's free.

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Marlene P Wud
map-marker Saskatoon, Saskatchewan

Driver Whiz NOT user Friendly & NO Support

I was trying to fiqure out how to update a driver on my laptop and found Driver Whiz under official HP site. I read through their advertising and so called promise only to find out it it garbage. Unless you are a pc whiz with a tremdous amount of knowledge do not purchase this product. This company leads you to believe it is as easy as one, two, three and you will have a computer with all your drivers updated. This is NOT the case!! I downloaded it today and have tried to fiqure out and follow their instructions for many hours to no avail. To top it off, they state a satisfaction guarantee but I can't find where to go to request my money be refunded. Take my advice and stay away from this site !!!! A PISSED OFF CLIENT !!!!!!
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Loss:
$43
1 comment
Marlene P Wud

frustrated but found a contact source, waiting on a reply

Bing Slc
map-marker Punta Gorda, Florida

Took my money got nothing in return

I was om nline looking for invidia to update my video card drivers,driver wiz popped up as a choice. My first mistake. they scanned my computer and showed several drivers out of date. I om nly had a problem with video everything else was ok. paid them 39.90 download attempted numerous times. would not work. i gave up kept looking for and found nvidia site . downloaded free update. went back to driver wiz rescan showed my video driver still out of date even though it is now working normally. contacted driver wiz. they keep sending me same form letter response and will not refund money. SCAM!!! do not use driver wiz.
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Loss:
$39
Anonymous
map-marker Dallas, Texas

Before Driver Whiz,You Tube, Any vids. Now Jak ***

Driver Whiz. In like flint over confident money grabbing ***. No evidence of any amazing value about anything. They have removed the pc's ability to watch any and all videos You Tube or otherwise. They quoted £29 quid but i end up paying nearly £50. Too quick to be in your machine and take your money. Where can i spot some evidence of Driver Whiz and it's holy goodness. My computer is a Dell Zino 400 and now it's aquired an icon that, in it's own opinion knows better than the people at Dell my machine is now their machine.Or not ????????????
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Anonymous
map-marker Medford, Oregon

Wonder: Why do these products make it in the marketplace????

This software package seems strangely familiar to another product that was on the market. It has the same screen format, choices, buttons, colors, etc. The software format is not really the issue, though it is limited. What I find ludicris, is the software has only 3 functions; -find drivers to download and make sure they are never installed. -finds 12 drivers, but the software tells you it has no idea which one to use. -if, the program does happen to download and install a driver (crazy bad) 1 of 2 things happen: the hardware no longer works, or your computer goes crazy with error messages. I don't know, call me crazy, but I could do the same thing and not spend money!!??!!?? Just like the other product, I cancelled it and requested a refund of the purchase price.
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1 comment
Guest

did you get a refund?? I am trying to get one from driverboost - they are all the ame company - my registration key for driverboost fits driver detective and driver whizz- I have had numerous problems which i didnt have before :cry

Anonymous
map-marker Palmdale, California

Driver Whiz total lie

When a program says "free drivers", hey we all know they need to make money somehow. Probably advertising, right? Well, this program loads, scans, and will not do anything without the user giving them $39.00. Deceptive, as there is about 10-15 minutes invested in the lie. Lie lie lie. I'm not so *** that I believe everything I read. But programs such as this lead you and lead you, and make you think that they are doing what they say they will do. Then they get your e-Mail address, which, I'm virtually certain they will sell. I'm bummed out by these crummy scam sites. If you tell me that it's free. It should be. Or, at least a subset of the program, that gives some subset of the program, and not all the functions. Lie lie lie.
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whishIhadknown
map-marker Brisbane, Queensland

Driver Whiz

Been taken for a ride as well.I had trouble with my scanners - one flatbed and the scanner part of my printer. Had driver whiz scann my drivers (free)only to be told that I had 32 driver issues and needed to register the product. Have never been so quick with paying (paypall). I had already spent hours trying to fix my problem and just wanted a solution. Needless to say it still doesn't work and I know that I won't get a refund. Wish I had found this site earlier. Hope this will prevent others from being as *** as I was.
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